We offer several payment options.
Auto Pay (automatic withdrawal)
Set up automatic recurring payments.
One-Time Payments
Schedule one-time payments online or through the Ally Auto app. Download for iPhone and Android .
Pay by Text
If you’re eligible, you can make monthly one-time payments by text. If you’re not eligible, the option to sign up for text payments won’t be available as a payment option. To sign up, you need to opt in to receive all payment alerts by text first. To learn more, log in to Ally Auto and go to Alerts.
Bill Pay
Pay using your bank’s bill pay feature
Make sure you know your payment amount and Ally Auto account number to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.
Mail
Send a scheduled payment to:
Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951
Send payment disputes, payments with restrictions or endorsements, or customer service correspondence to:
Ally Financial
P. O. Box 380901
Bloomington, MN 55438
Debit card payment
Make an online debit card payment.
Make a one-time online debit card payment through CheckFreePay . You’ll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.45 fee for its payment services, which is in addition to your payment amount.
Phone
Pay through ACI Pay, a service of ACI Payments, Inc.
You can pay through ACI Pay by calling 1-888-631-8930. You’ll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind — ACI Pay is a third party that charges a $4 money transfer fee for its payment services, which is in addition to your payment amount.
In Person
MoneyGram
You can visit a MoneyGram location near you to make a one-time payment. Keep in mind that MoneyGram is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact MoneyGram to learn more about its payment options and current fees.
Western Union® Quick Collect®
You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind that Western Union is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact Western Union to learn more about its payment options and current fees.
Questions? Call 1-888-925-2559 for additional help.
